Frequently Asked Questions
Find clear answers about our sustainable packaging solutions, from biodegradable and recyclable pouches to custom flexible designs.
Do you provide packaging samples?
Yes. We can prepare flat or formed samples for evaluation. To request a free sample, submit your details via our contact form or email our team.
How can I get a quote?
Share your product, size, structure, printing needs, and quantity. We’ll review the information and send a tailored quotation.
What are your typical delivery times?
We aim to turn projects around quickly. Exact lead times depend on material, structure, artwork approval, quantity, and shipping destination. Contact us for a timeline based on your project.
What are your minimum order quantities (MOQ)?
MOQ varies by structure, size, and materials. We offer flexible solutions for small, medium, and large orders. Tell us your target quantity and we’ll advise the most efficient option.
What type of artwork files do you accept?
We accept PDF (.pdf) and Adobe Illustrator (.ai) files. If you need support, our in-house team can assist with dielines, color matching, and print-ready preparation.
Do you offer eco-friendly options?
Yes. We supply sustainable packaging including biodegradable (e.g., PLA, paper-based) and recyclable mono-material PE/PP solutions, as well as custom flexible packaging designed to reduce environmental impact.
What happens if I need to update my design?
We can help plan your rebrand and update your packaging artwork. Timelines depend on the printing method and stage of production. For urgent small runs, digital options are available; for large volumes and the best print consistency, we recommend rotogravure.
What type of printing techniques do you offer?
We primarily use high-quality rotogravure printing (up to 10 colors) with solvent-free lamination. Short-run digital printing can be arranged for samples or limited quantities.
Do you offer packaging design services or tips?
Yes. Our in-house team can assist with dielines, layout, color matching, and print-ready file preparation to ensure your design looks and performs as intended.
What packaging finishes do you offer?
Options include matte or gloss finishes, soft-touch effects, registered matte–gloss combinations, clear windows, metallic effects via metallized films, and functional features such as zippers or spouts.
Can I ask for a product that isn’t in your catalog?
Absolutely. We regularly develop new structures and sizes. Share your product details and goals, and we’ll propose a suitable material and format.
Do you have sustainable certifications?
We offer material options and documentation to support sustainability and food-contact requirements, and we can apply the appropriate on-pack labeling when needed. Share your market requirements and we’ll advise the best route.
Do you ship worldwide?
Yes. We serve brands globally and arrange international shipping. Lead times and freight options vary by destination—tell us where you ship and we’ll suggest the most efficient solution.

Get Quick Support on Your Project
Quick, professional support to move your packaging project forward.
Prefer Email?
